How can we help you?

Here at Timpson we take Customer Service very seriously.  All of our colleagues are given full training, but sometimes things do go wrong.  If you need to ask us a question we're here to help.

Looking for a reopened shop?

Find a shop near you

Our online store continues to be open and we are re-opening our shops where government restrictions allow us to and where we can do so safely for both our colleagues and customers. Where we re-open we will ensure that we have strict social distancing measures in place and look forward to serving you again soon. We do not have a list of upcoming openings but more shops open every day so please check back if your local shop is not yet open. Please see our frequently asked questions for more information.

Frequently Asked Questions

We hope that we have reunited all of our customers with their items. We’ve done our very best to do so but due to the speed of our closure programme we may have missed some orders.  Therefore, if you need to contact us please click here.

Contact Customer Support


I need help with an online order

For help with orders placed on this website please check out our FAQs here or

Contact Our Web Shop


Timpson House

We support our customers and the colleagues working throughout The Timpson Group from:
Timpson House, Claverton Road, Wythenshawe M23 9TT


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